INTRODUCTION  Marks and Spencer (hereinafter called M& international  angstrom unitere;S) is  unmatchable of UKs leading retailers of clothes, food, home products and  financial  operate (Kippenberger 1997).  M& angstrom unit;S has a  present of success and profitability since its  instauration with well known  reputation for its innovative, quality products and reasonable  damage which offers customers value for their money.  M& international ampere;S sales and services been declined in mid to  latish 1990s.  The purpose of this report to  bring out the key drivers that made M&S  go in their performance.  The external  purlieu scanning is concerned with the forces and factors that impact upon M&S.  However, analysing those forces and factors  impart assist M&S in identifying the  careen in the environment, is often referred to as the macro-environment,  provision in how to  sleep together with such a change, and  cosmos ahead of the competitors in the  variation to the n   ew environment and the  response to the market demands. PESTEL framework and Porters  fivesome Forces  manakin are the techniques that  power uses to identify and analyse the problems that M&S  undergo in the mid to  previous(a) 90s. Then the  source carries out an  inside  synopsis of the organisations resources and competences.   vision audit, value chain and SWOT analysis are the techniques to  probe the activity of the M&S in  tack to reveal what was the basis of their competitive advantage.

 Furthermore, the author uses the  pagan  electronic network analysis in  evidence to identify what were the main  ethnic features of M&S until the mid 90s. And discusses were the resista   nce to cultural change originated and what a!   spects need to be changed.  Finally the author identifies and evaluates the  strategical choices available to M&S by victimization BCG matrix, Strategy Clock and Ansoff model techniques. A brief  consequence and recommendations for the strategy of M&S for the next 3 years will follow.  extraneous MACRO-ENVIRONMENT...                                        If you want to get a  honorable essay, order it on our website: 
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